Silver Marketing Association Member | CIPR | MPA Inspiration Award

We're looking for a

Social Media Manager

We are looking for a motivated and proactive Social Media Manager to join our outstanding team of Jammers in Manchester.

Working closely with the Social Media Director you will be part of a social media team in a fast-paced agency managing national and regional accounts for established brands within the Personal Finance (we’re talking pet insurance and travel insurance), FinTech and Recycling sectors.

You will be responsible for devising and delivering social media strategies for our clients and overseeing the drafting and execution of paid and organic social media content. You will work closely with senior client contacts, platform partners and your account team to ensure that social media plans are effectively integrated into clients’ brand marketing and paid media efforts.

Working with the Social Media Director you will develop highly creative social media marketing campaigns and demonstrate the ability to think big and implement innovative ideas that generate significant results.Jam’s data-led approach to content optimisation will see you produce monthly reports for clients, and lead the conversation internally to identify and action learnings.

At Jam, we develop integrated campaigns that work across multiple channels to support our clients’ business objectives. We’re big on creative campaign ideas and data driven content that packs a punch. You will demonstrate the ability to understand how social media activities can be integrated and activated through other traditional marketing activities in any given campaign or activity.

As a confident communicator and creative thinker, you will be involved with campaign delivery as well as managing a team of Social Media Execs. The role is varied and demonstrated experience is required across planning social media schedules, implementing paid social activity, pitching to influencers, briefing creatives and videographers, working on new business proposals, as well as monitoring performance and creating meaningful client reports.
You will offer a unique blend of creative instincts, social media marketing aptitude, measurement and executive management skills.

What you’ll need:

  • Experience of working on brands at manager level
  • Experience of working on strategy, implementation and analysis
  • Proven success in achieving set KPIs based on business objectives
  • Experience of managing an account team
  • The ability to truly understand your clients, what makes them tick and what keeps them awake at night
  • Integrated experience across PR, digital, social media and marketing communications
  • Strong written and verbal skills
  • To understand the unique requirements of working for a small agency
  • The ability to work collaboratively
  • To love what you do. We really care about the work, and our Jammers. We want someone who feels the same way

Key Responsibilities:

  • Manage a small team of Social Media Execs and support them in their career development.
  • Regularly communicate with clients through weekly performance calls and monthly meetings.
  • Work closely with our creative team to bring ideas to life for social media planners.
  • Manage campaigns involving videographers and influencers.
  • Monitor clients’ industries and immerse yourself in their business news.
  • Draft and implement best-in-class social media content that aligns with broader marketing activity.
  • Implement paid social media campaigns.
  • Measure and report on the performance of all campaign activity, refining as necessary
  • Regularly produce insightful, client-facing reports and talk clients through the results eloquently, demonstrating an understanding of learnings and how you’ll use those to improve going forward
  • Participation in new business pitches
  • Support the Social Media Director to achieve KPIs across all accounts.


  • 3+ years agency experience
  • Demonstrable experience implementing social media campaigns across both organic and paid.
  • Experience of managing a small team
  • Strong planning skills
  • Be up to date on latest trends
  • Proven experience of TikTok, Instagram, Facebook, Twitter and LinkedIn
  • Knowledge of Google Analytics
  • A good understanding of B2B and B2C marketing
  • Ability to present work in a meaningful way directly to clients and internal teams
  • Excellent written and verbal communication skills
  • Outstanding organisational, planning and time management skills.
  • Experience of project management software, such as Monday’s preferable but not essential.
  • Experience with tools and software to track activity and results, such as Sprout Social, Google Analytics, Hootsuite.

What you’ll get:

  • The opportunity to work with leading brands
  • A positive and fun work environment
  • A great team and support network
  • Autonomy to bring your own ideas to the mix
  • A bonus structure
  • Generous holidays
  • Flexible working, including WFH
  • Continuous training with an allocated training budget
  • Laptop
  • An office dog!

If you’ve got what it takes to become our next Jammer, send your CV and details of current salary to or complete the form below.

Salary dependent on experience

Location: Northern Quarter, Manchester City Centre + working from home

Voted Best Full Service Agency and Best PR Agency at The Talk of Manchester Awards 2017