What we achieved
BACK TO ALL PROJECTS4,589
users to site
13.2%
organic engagement rate
31.4%
peak engagement
1.35
dwell time on site
Background
BACK TO ALL PROJECTSSercle:
Keeping your world turning
A stalwart of the credit union sector, Kesho provided credit union accounting software that was trusted amongst the sector for over 30 years, but the heritage brand needed bringing to the forefront of the digital financial revolution
What we did
Naming & brand proposition
UI & UX
Brand Development & Creation
Email marketing
Web design & development
SEO
Social media
Optimised content
The Challenge
Rebrand Kesho – a brand steeped in heritage and trust among its credit union audience. We needed to maintain customer loyalty whilst refreshing the brand in line with the company’s digital vision for the future.
The Extraordinary Thinking
Devising a new identity for a brand with so much heritage required a careful, creative approach. We tapped into Kesho’s heritage and were mindful to bring out the message that the brand has supported, empowered and grown credit unions for over 30 years, keeping their world turning, as well as supporting their members. Following a robust naming process, Sercle was born, along with a modern, vibrant creative which harnessed the brand’s heritage while embracing the digital financial revolution.
Delivered…
Branding and creative
We transformed the brand, developing a new narrative, creative and tone of voice that harnessed the brand’s heritage and customer-centric attitude, whilst embracing its digital future.
E-shots
Utilising e-marketing we introduced the new brand identity to existing and potential credit union customers, reassuring the industry of its heritage while driving key decision-makers back to the new website to drive engagement.
Digital Strategy
We created a digital strategy to increase the brand’s online presence and visibility using organic social media on Twitter and LinkedIn.
Web design and development
We designed and developed an interactive website, prioritising user experience, design and functionality.
Brand pack
An entire suite of brand assets was created to ensure every touchpoint was diligently planned and carefully crafted.
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