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Jobs at Jam – Digital Manager


Hey, digital kings and queens! Want to Jam with us? We’re looking for a highly motivated and proactive Digital Account Manager to join our outstanding team and work across both B2B and consumer accounts.

Our new Jammer will be working alongside a great team for established brands within the Personal Finance, Tech, Leisure and Property sectors, among others.

You’ll be responsible for developing and managing digital strategies for our clients, helping them achieve their digital marketing goals, including increased online presence and impressions, lead generation and streamlined sales processes.

As a confident communicator and creative thinker, you will get stuck into delivery work, such as content writing, managing social profiles, implementing paid social activity, pitching to journalists and influencers to raise brand awareness, and monitor web traffic and metrics to identify best practices.

You will plan and lead the execution of digital campaigns, coordinating work effectively with the wider account team, to ensure online activity marries with offline objectives and oversee digital initiatives to ensure solid engagement and brand consistency.

Our ideal Digital Account Manager is an experienced professional with demonstrable creative digital skills, performs well under deadlines and pays intricate attention to detail.

We’re a close-knit team and the agency is energetic and fast-paced, so you’ll need a good sense of humour and a work ethic in line with our ambitions.

As our Digital Manager, you’ll need:

Experience of working on brands at manager level

Experience of working on strategy, implementation and analysis

Proven success in achieving set KPIs based on business objectives

The ability to truly understand your clients, what makes them tick and what keeps them awake at night

Integrated experience across PR, digital, social media and marketing communications

Strong written and verbal skills

To understand the unique requirements of working for a small agency

The ability to work collaboratively

To love what you do. We really care about the work, and our Jammers. We want someone who feels the same way

Key Responsibilities:

Content management of clients’ websites

Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising

Oversee day-to-day and ongoing management of all digital channels

Develop a website traffic plan and create goals to meet

Optimise web content SEO as well as usability

Create, maintain, and implement digital marketing and editorial calendars

Maintain effective, cohesive, and engaging brand messaging

Update and manage clients’ blogs, e-newsletters, and social media channels

Knowledge of a range of analytical tools including Google Analytics and Webmaster Tools

Measure and report on the performance of all digital marketing campaigns

Partner with advertising and media specialists to increase marketing results

Develop and oversee A/B testing protocols and procedures

Manage budgets and content distribution to online channels and social media platforms to increase web traffic

Regular client interaction

Monitoring clients’ industries, immersing yourself in their industry news

Ensure compliance (e.g. copyright and data protection)


2 years agency experience in digital marketing/PR

Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and display advertising campaigns

Knowledge of HTML and CSS preferable

Solid understanding of e-commerce, PPC, SEO & SEM

Excellent grasp of social media and website metrics and best practices

Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate

Experience with A/B and multivariate experiments

Experience with website analytics tools

Working knowledge of ad serving tools

Experience in setting up and optimising Google Adwords campaigns

Strong analytical skills and data-driven thinking

Up-to-date with the latest trends and best practices in online marketing and measurement

Above all, we’re looking for a positive, can-do attitude.

What you’ll get:

The opportunity to work with leading brands

A positive and fun work environment

A great team and support network

Autonomy to bring your own creativity to the mix

A bonus structure

Very generous holidays

Flexible working

Continuous training

An office dog!

If you’ve got what it takes to become our next Jammer, send your CV and details of current salary to

Salary dependent on experience


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