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We're looking for a

Digital / PR Account Director

We’re looking for an ambitious, creative and proactive Account Director to direct and develop our B2B and B2C accounts with integrated communications solutions. You’ll join our amazing team of Jammers to ensure service excellence for established brands within the personal finance, tech, leisure and property sectors, among others.

As an integrated communications agency we devise and deliver comprehensive marketing solutions, utilising a combination of tactics that support clients in meeting strategic business objectives, encompassing everything from social media (mid-low budget paid and organic), PR, creative, digital outreach, brand development, experiential, web management and more.

This is a key leadership role for an Account Director with experience of all areas of the mix, with a good strategic and commercially-focused approach, combined with a willingness to remain hands-on with some of the day-to-day. Creativity must be at your core.

The right person will also have experience in a traditional PR role to enable them to deliver high quality PR collateral – this is non-negotiable. As Account Director you’ll also bring excellent team management and delegation skills, along with an ability to forge strong, profitable and long term relationships with senior clients.

You’ll need a solid agency background and in return you get to work for a really Jammy agency, with a fantastic working environment, down to earth culture and quality creative output. There’s also a generous holiday allowance, continuous training, flexible working, a pension scheme and performance related bonuses.

Reporting directly into our MD, you’ll be responsible for developing and overseeing strategies for our clients, helping them achieve their marketing goals, including increased online presence and impressions, lead generation and streamlined sales processes.

As a confident communicator and creative thinker, you will plan and lead the execution of digital and offline campaigns, coordinating work effectively with the wider account team, to ensure online activity marries with offline objectives and oversee digital initiatives to ensure solid engagement and brand consistency.

Our ideal Account Director is an experienced professional with demonstrable creative digital and traditional skills, performs well under deadlines, pays intricate attention to detail and has proven success in achieving set KPIs based on business objectives.

We’re a close-knit team and the agency is energetic and fast-paced, so you’ll need a good sense of humour and a work ethic in line with our ambitions.

What you’ll need:

  • Experience of working on brands at account director level
  • Experience of working on strategy, implementation and analysis
  • The ability to truly understand your clients, what makes them tick and what keeps them awake at night
  • Integrated experience across PR, digital, social media and marketing communications with an in-depth PR foundation
  • Strong written and verbal skills
  • To understand the unique requirements of working for a small agency
  • The ability to work collaboratively
  • To love what you do. We really care about the work, and our Jammers. We want someone who feels the same way

Key Responsibilities:

  • Lead effective and efficient cross-functional interaction within the agency to deliver client success
  • Prioritise and manage clients’ expectations
  • Planning and oversight of campaigns, both on and offline, including print, broadcast, experiential, web, SEO/SEM, email and social media.
  • Ensure the strategic and creative excellence of team outputs in response to client briefs
  • Maximise team output and efficiencies through co-ordinating team workflow, with responsibility for all team work in progress. Effectively delegate to team members and manage team workload.
  • Review website traffic plans and ensure goals are met
  • Maintain effective, cohesive, and engaging brand messaging
  • Knowledge of a range of analytical tools including Google Analytics and Webmaster Tools
  • Measure and report on the performance of all marketing campaigns
  • Oversee A/B testing protocols and procedures
  • Ensure the effective management of budgets and content distribution to on and offline channels and social media platforms to increase web traffic (and in turn leads / sales where relevant)
  • Monitoring clients’ industries, immersing yourself in their industry news
  • Ensure compliance (e.g. copyright and data protection)
  • Grow revenues on your assigned client base
  • Mentor team members and develop their skill set in accordance with their individual goals and objectives and career path
  • Play a key role in the recruitment of new team members as and when required
  • Be actively involved in new business efforts from qualifying opportunities to leading pitch teams


  • A minimum of 5 years’ agency experience in traditional and digital media strategy, planning and buying
  • Previous recent experience working in an agency environment at Senior Account Manager / Account Director level
  • Digital native, expertise in all digital channels: PPC, SEO, Content, Social, Programmatic, etc.
  • Experience of fully integrated solutions, including PR and offline activity
  • Excellent presentation, communication and negotiation skills, with experience of liaising with clients at senior level
  • Demonstrable commercial experience with experience of growing revenues and effectively managing budgets for campaigns
  • Proven experience in leading new business pitches
  • Excellent organisational and time management skills with strong attention to detail
  • Management reporting experience essential
  • Above all we’re looking for a positive, can-do attitude.

What you’ll get:

  • A place on the leadership team
  • The opportunity to work with leading brands
  • A positive and fun work environment
  • A great team and support network
  • Autonomy to bring your own creativity to the mix
  • A bonus structure
  • Very generous holidays
  • Flexible working
  • Continuous training
  • An office dog!

If you’ve got what it takes to become our next Jammer, fill in the application form below.

Salary dependent on experience
Location: Northern Quarter, Manchester City Centre


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Voted Best Full Service Agency and Best PR Agency at The Talk of Manchester Awards 2017